Privacy Notice

Last updated: 21 May 2025

1. 1. Introduction

   This notice outlines how gametune.it.com collects, processes, and protects your personal data when you use our gaming platform. Please read carefully to understand your rights.

2. 2. Information We Collect

   To deliver and enhance our service, we may gather:

   • Profile Data: your username, email, date of birth, and in-game preferences.
   • Purchase Records: order details, activation keys, transaction dates, and payment references (encrypted).
   • Technical Data: device specifications, browser type, IP address, operating system, and session duration.
   • Usage Data: gameplay statistics, achievements unlocked, forum contributions, and support queries.
   • Cookies & Tracking: cookies and local storage that remember your settings and enhance your experience.
3. 3. Why We Use Your Data

   We process your data to:

   • Optimise Service: improve website performance and navigation.
   • Personalise Content: recommend games and promotions tailored to you.
   • Secure Accounts: detect fraud and protect your access.
   • Customer Support: streamline assistance by referencing your purchase history.
   • Marketing: send relevant updates and offers, with the option to opt out at any time.
4. 4. Data Security

   We employ robust safeguards, including:

   • Encryption: SSL/TLS for data in transit and AES-256 for stored data.
   • Access Controls: strict permissions ensure only authorised personnel can view personal data.
   • Audits & Testing: regular security assessments and penetration testing.
   • Incident Response: a dedicated team monitors and addresses potential breaches 24/7.
5. 5. Sharing & Disclosure

   We never sell your data. We share it only with:

   • Service Partners: hosting providers, payment processors, and email services under confidentiality agreements.
   • Group Companies: affiliates for account synchronisation across our network.
   • Legal Authorities: when required by law or to defend our rights.

   All recipients are contractually bound to use your data only for the purposes specified.

6. 6. Your Rights

   You may, at any time:

   • Access: request a copy of your personal information.
   • Rectify: correct any inaccuracies.
   • Erase: ask us to delete your data, subject to legal requirements.
   • Restrict: limit how we process your information.
   • Portability: obtain your data in a readable format.

   To exercise these rights, please contact us at [email protected] or via your account settings.

7. 7. International Transfers

   Your information may be processed outside the UK. We ensure adequate protection through GDPR-compliant measures and standard contractual clauses.

8. 8. Children’s Privacy

   We do not knowingly collect data from anyone under 13. If we become aware of such data without parental consent, we will delete it promptly.

9. 9. Updates to This Notice

   We review this notice regularly and will highlight significant changes on our site, and if necessary, notify you by email.

10. 10. Contact Information

    If you have questions or wish to make a data request, please reach out to us:

    Email: [email protected]
    Address: 18 Elm Ridge, Luton LU1 2QP